VELNES I DIET provides digital products and services in the field of nutrition, wellness, and healthy lifestyle. Due to the nature of digital services, refunds are generally not available once the service or product has been delivered, except in the following cases:
If the client does not receive the purchased service within the agreed timeframe.
If the delivered service is technically faulty or incomplete due to an error on our side.
If the client has been charged incorrectly (e.g., duplicate payments).
To request a refund, clients must contact us within 7 days of purchase at info@liridonaderala.com.
Approved refunds will be processed to the original payment method within 10 business days.